Privacy Policy

RevOasis is the revenue architecture and demand operations business led by Travis Bjorklund in San Antonio, Texas. In this policy, ‘we’, ‘us’ and ‘our’ mean RevOasis. This policy describes information we handle for this website, its inquiry and AI tools, and our own prospect and business communications.

Client work has a separate boundary. When we process a client's customer, employee or prospect data on that client's instructions, the relevant services agreement, data-processing terms and client's privacy notice govern that processing. This page does not replace those agreements. If your question concerns data a client asked us to process, contact that organization; we can help route the request.

We collect information you provide when you contact us, request a conversation, use an inquiry tool or chat with Sloan. Depending on what you choose to share, that can include:

• Your name, work email, company, role and a phone number if you provide one.
• Your business goals, selected questionnaire answers, project context and any optional notes.
• Chat messages, AI replies, working briefs, session state and requests for human follow-up.
• Correspondence, scheduling details and records needed to manage our relationship.
• For our own business development, relevant professional information from referrals, public business sources or business-information providers, such as company, role and work contact details.
• Technical information used to deliver and protect the site, such as network address, browser/device information, requested pages, errors and session identifiers. Hosting and delivery providers may keep their own operational logs.

We use information to answer you, understand your request, prepare a starting recommendation, arrange a conversation, provide agreed services, maintain business records, improve the experience and protect against misuse. We also use relevant professional information to assess business fit and communicate about our services, subject to applicable marketing rules and your choices.

An inquiry does not automatically subscribe you to a newsletter. Where consent is required, we obtain it for the particular purpose. Where applicable law permits, other grounds may include taking steps at your request, performing a contract, meeting legal obligations and legitimate interests such as responding to business inquiries and keeping the service secure. You can ask which ground applies to a particular use.

At the start of the engagement questionnaire, Continue shares your contact details and starting goal with Travis for follow-up, even if you do not finish the remaining questions. The notice beside that button explains this before you proceed.

Building your path sends selected business answers to an OpenAI-powered curator to prepare a recommendation. The separate contact fields and optional free-text note are not included in that curation request. The completed brief, contact details and any optional note are shared with Travis through our email service. An email copy does not expire just because a questionnaire token does.

The website's Sloan assistant uses OpenAI to generate responses from your conversation and the page context. Your work email is associated with the session. Authorized RevOasis team members can review conversations, respond and take over where appropriate. This is not a confidential channel to a human professional, and AI responses can be wrong.

When handoff notifications are available and you choose Talk with Travis, your contact details, recent messages and working brief are emailed to his business inbox. The interface distinguishes a saved request, provider acceptance and confirmed delivery; none guarantees immediate human availability. Cancelling before dispatch stops the notification. Once sending has started, an email cannot be recalled, and business-mailbox retention applies separately from the website session.

Conversation text goes to the model provider, including any personal information you type into it. Please do not enter passwords, payment-card details, government identifiers, sensitive personal records or confidential third-party information unless we have agreed an appropriate secure process with you.

We request responses with provider response storage disabled. OpenAI states that API data is not used to train its models by default unless the customer opts in, and that separate service, safety or legal retention can apply. Disabling response storage is not a promise of zero provider retention. Our own session expiry and the provider's handling are separate.

We use providers to host the site and files, generate AI responses, deliver email, manage business communications and scheduling, and keep services secure. For the website's current inquiry and chat features, these include Railway for hosting, OpenAI for AI processing and Resend for inquiry email. Email and follow-up records may also be handled in our business email, scheduling and CRM systems.

When your browser requests externally hosted fonts or media, the delivery provider receives technical information needed to serve that request, such as your network address. If you follow a booking or other third-party link, that service's own privacy information also applies.

We disclose information as needed for these purposes, to authorized advisers, where legally required, to protect rights and security, or in connection with a genuine business transfer. We do not sell the inquiry or conversation text you submit. If you allow optional marketing tracking, providers may process browser identifiers and visit activity for advertising measurement and business-visitor matching; applicable law may treat some of that activity as sharing or targeted advertising. You can decline it or withdraw permission through Privacy choices. Provider roles and choices are described below.

Sloan uses a first-party session cookie named ro_sloan to recognize your conversation. It is limited to the chat API, has a 24-hour lifetime and is not used as an advertising identifier. Blocking or clearing it can prevent you from resuming a chat. Clearing a browser cookie is not the same as deleting every server or email record.

You can manage cookies and site storage through your browser. The site does not currently change its behavior in response to the older Do Not Track browser signal. Global Privacy Control keeps optional marketing tracking off even if a previously stored choice allowed it. These rights are not waived by browsing.

On the public production site, optional analytics uses Google Analytics to measure pages and actions such as booking-link clicks and confirmed inquiry submission. Optional marketing tracking uses LinkedIn, HubSpot analytics and Apollo to measure marketing activity and business-visitor interest. Apollo may use identity-matching providers and hashed identifiers; hashing does not make information anonymous. These tools remain off until you choose, and marketing tracking stays off when Global Privacy Control is enabled. The preview does not send production analytics or marketing activity. Privacy choices lets you change your selection; we keep that choice in first-party site storage for up to 180 days. Withdrawal reloads the page to stop loaded tools and removes known first-party tracking identifiers; it cannot erase information previously received by providers. The new site does not load HubSpot automatic form collection or its competing chat widget. Error monitoring uses Sentry with raw message details, request bodies, user context and breadcrumbs removed, and session replay disabled. External booking, media or other services may have their own settings and storage practices.

Sloan's active website session, including the associated email and conversation, is set to expire 24 hours after the session is created. Expired sessions are removed from the active session store. Resetting a conversation removes the previous session from that store. This does not delete records already held separately by providers, in correspondence or in backups.

Inquiries, email correspondence and relationship records are retained for as long as reasonably needed to respond, manage the relationship, perform agreed work and satisfy legal, tax, security or dispute requirements. We may keep limited opt-out records so we do not contact someone who asked us to stop. Provider logs and backups follow their own retention arrangements.

You can request deletion or ask about a particular record. We will explain applicable exceptions rather than promise that a button can erase every legally required record everywhere.

We may reply to an inquiry or follow up about the business conversation you started. You can ask us to stop marketing messages using the unsubscribe option provided or by contacting us. Necessary service, legal and transaction messages may still be sent where appropriate. We do not treat a request for information as unrestricted permission for every channel.

If you opt in or request text follow-up, RevOasis may send conversational SMS about that request, appointments, support or your active service relationship. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for help, or email [email protected]. SMS consent is not a condition of purchasing services. We do not sell or share SMS opt-in data or consent status for third-party marketing.

Depending on where you live and the law that applies, you may have rights to access, correct, delete or receive a copy of your personal information; object to or restrict certain processing; withdraw consent; or opt out of sale, sharing, targeted advertising or certain profiling. Withdrawing consent does not undo lawful processing that occurred before withdrawal.

Send a request to [email protected] with enough context to identify the interaction or information concerned. We may need proportionate verification before disclosing or changing personal information. Do not send identity documents unless we arrange a suitable method. An authorized agent may contact us where applicable law permits.

We respond within the period required by applicable law and explain any permitted extension or refusal. If an applicable right to appeal is available, reply to our decision to request an appeal. You may also contact the relevant regulator, including the Texas Attorney General, California Privacy Protection Agency or your local data-protection authority. We will not unlawfully discriminate against you for exercising privacy rights.

We use safeguards intended to protect information, including access restrictions and secure connections. No internet service can promise absolute security. Please tell us if you believe information has been exposed or used improperly.

RevOasis operates from the United States. Providers may process information in the United States and other countries, whose laws can differ from yours. Where applicable law requires safeguards for an international transfer, those requirements apply; contact us for information about the arrangements relevant to your data.

This is a business website intended for adults, not a service directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can investigate and address it.

We update the date on this page when we revise the policy. For material changes, we provide additional notice or obtain consent where required. A new paragraph is not permission to repurpose previously collected information contrary to applicable law or an existing promise.

Questions, corrections, privacy requests or a concern about this policy: contact RevOasis at [email protected]. Please mention ‘Privacy’ and the relevant website feature or business interaction so we can route your request.